Need to file a storm related claim? Click Here

In order to better serve our policyholders following Hurricane Ian, Kinsale’s Claims departments has updated the manner it processes claims.

Where to report a claim

For Kinsale policyholders, you have several ways to contact Kinsale Insurance Company:

804-289-1394, press “9” when prompted


Attn: Claims Department

Kinsale Insurance Company
Attn: Claims Department
P.O. Box 17008
Richmond, VA 23226

Street Address
2035 Maywill Street
Richmond, VA 23230

Once we receive your claim, we will respond to you with next steps.

Please refer to your policy documents for company claims contact information.