In order to better serve our policyholders following Hurricane Ian, Kinsale’s Claims departments has updated the manner it processes claims.

Where to report a claim

For Kinsale policyholders, you have several ways to contact Kinsale Insurance Company:

Phone
804-289-1394, press “9” when prompted

Email
newclaimnotices@kinsaleins.com

Fax
804-482-2762
Attn: Claims Department

Mail
Kinsale Insurance Company
Attn: Claims Department
P.O. Box 17008
Richmond, VA 23226

Street Address
2035 Maywill Street
Richmond, VA 23230

Once we receive your claim, we will respond to you with next steps.

Please refer to your policy documents for company claims contact information.