Q. What is Aspera?

Aspera acts as an underwriting manager and offers manufactured housing insurance and homeowners insurance for hard-to-place risks.

Q. Where do you offer coverage?

Aspera can access coverage in the following states:

• Alabama
• California
• Colorado
• Delaware
• Florida
• Georgia
• Louisiana
• Mississippi
• North Carolina
• South Carolina
• Texas
• Virginia

Q. What is your appetite?

We specialize in hard-to-insure Manufactured Housing and Homeowners accounts. We offer broad coverage forms, including Wind & Hail-Only options, that can be tailored to your client’s unique needs.

Q. How do I get appointed with Aspera?

1. Visit www.asperains.com/become-appointed

2. Complete and submit a producer questionnaire, and we’ll send you a Producer Agreement.

3. Review, sign, and return the agreement along with your insurance licenses, E&O, and W9.

4. Get ready to make your hard-to-insure clients happy!

Q. How do I submit business to Aspera?

Our online quoting portals allows you to receive quotes in minutes! Have questions? Send us an inquiry during business hours (M-F, 8 am – 5 pm ET), and we’ll get back to you in 3 hours or less. 

Manufactured Homes Portal

Homeowners Portal

Q. Who will I work with to quote and bind policies?

Within a day after you complete the appointment, we will introduce you to our expert team, who will provide your quotes and answer any questions.

Q. How responsive is your underwriting team?

In a word—very! Someone from our dedicated underwriting team will respond within 3 hours to inquiries sent during the business day.

Q. How do my clients pay their premiums?

We use an insured bill system called AsperaPay for both our Manufactured Housing and Homeowners accounts. We will email invoices directly to your clients after the policy is bound, giving them the flexibility to pay online or by mail via credit card, check, or bank account, and we automatically send you your monthly commission.

Q. What if I need help?

For questions about our Manufactured Homes product, email mh@asperains.com or call (804) 774-2101. For questions about our Homeowners product, email homes@asperains.com or call (804) 774-2119.

We are committed to responding to our agents quickly—remember Aspera is located in Virginia, and we operate within the Eastern time zone.

Q. How do my clients submit a claim?