How to Report a Claim

For the fastest service, Kinsale Insurance Company policyholders can file a claim online, by phone, or via email:

   Online Form
   (804) 289-1394
   newclaimnotices@kinsaleins.com

You can also fax or mail your claim information to the following:

Fax
(804) 482-2762
Attn: Claims Department

Mail
Kinsale Insurance Company
Attn: Claims Department
P.O. Box 17920
Richmond, VA 23226

Once Kinsale receives your claim, they will respond to you with next steps.

Please refer to your policy documents for company claims contact information.

How to Request a Loss History Report

Loss History Report

We have several ways for a Policyholder to access their Kinsale Loss History. You may e-mail, fax or complete the following Loss history access form.

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