About the Personal Insurance Portal (PIP)
Who can access PIP?
The Personal Insurance Portal, or PIP, offers a fast, convenient online experience for appointed agents and support staff who quote and service homeowners insurance policies through Aspera.
What is PIP?
PIP is Aspera’s proprietary online quoting and servicing platform. We introduced PIP in 2025 alongside the Homeowners E&S (HOMES) product and is the exclusive portal for quoting and servicing all HOMES accounts. PIP is also currently available for manufactured housing accounts in select states (see the map below), with more states being added over time.
If you’ve been working with us for a while, you’re already familiar with the legacy portal—the system you’ve used to quote and service manufactured housing accounts for over a decade. Eventually, PIP will replace our legacy portal entirely, bringing all your Aspera business into one place.
Until your state of residence transitions manufactured housing to PIP, the legacy portal is where you will quote new manufactured housing business and service existing accounts.
Where do I access PIP, and where can I learn more?
You can visit PIP online (https://pip.asperains.com/) and log in using your assigned credentials. Please note that credentials cannot be shared within an office. Each user will need their own unique username and password.
To learn more about using PIP, refer to the External User Guide provided during onboarding. It includes login instructions, quoting steps, FAQs, and underwriting guidance.
Why do I need to switch to PIP when I’ve been using the legacy portal for years?
PIP represents the next evolution of quoting convenience and technology. Currently, all HOMES accounts are quoted and serviced in PIP, along with manufactured housing accounts in certain states (see the maps below for states that are already using PIP for manufactured housing).
Over time, we will migrate all manufactured housing accounts to PIP, giving you a single, one-stop resource to manage your Aspera business. We will notify you by email when manufactured housing is available on PIP in your state of residence.
When can I start using PIP?
If you are appointed with Aspera and have received your log in credentials, you can log in and begin quoting immediately. Not yet appointed? Get started here.
If you are appointed and do not know your credentials, navigate to https://pip.asperains.com. Click “Can’t log in to your account?” From there, follow the steps to reset your password using your email address. Once your password is reset, you should be able to use your new password to log in and begin quoting!
When manufactured housing becomes available on PIP for your state of residence (if it isn’t already), we will notify you by email. Until then, the legacy portal remains in use for all manufactured housing accounts in states not listed in the maps.
Please note that even after we introduce PIP for manufactured housing in your state, it will initially only be used to quote, bind, and service new manufactured housing business. We will not transfer existing policies mid-term, so you will continue using the legacy portal to service existing manufactured housing policies that were quoted and bound there. Approximately 60 days before each of those existing policies renew, a renewal will be automatically generated in PIP where you will be able to service it moving forward.
Access & Login
I’m locked out of my PIP account. What should I do?
Accounts may lock after multiple unsuccessful login attempts. If that happens, navigate to https://pip.asperains.com. Click “Can’t log in to your account?” From there, follow the steps to re-set your password using your email address. If the issue persists, contact brokerageops@asperains.com for assistance.
I reset my password but didn’t receive the email with a verification code. What should I do?
Look for the email in your spam or junk folder first. If you still don’t see it, contact your IT or email administrator and ask them to:
- Determine whether the reset email was quarantined at the server level. Please relay to them that the email will be coming from no-reply@kinsaleins.com.
- Whitelist emails from our portals’ sending domain: “@kinsaleins.com”
If you still experience problems, please contact brokerageops@asperains.com.
Why did I receive a “change your password” email right after signing up?
That’s part of our standard setup process. Follow the instructions in that email to create your password before logging into the portal for the first time.
Portal Navigation & Product Basics
Which portal should I use to quote?
Use PIP for all HOMES quotes. Refer to the maps below to see if your state has PIP access for manufactured housing accounts. If it does, you can quote all new manufactured housing policies on PIP. Otherwise, you will use the legacy portal to quote manufactured housing until your state migrates to PIP.
Do I need separate login credentials for each portal?
Yes. PIP and the legacy portal each require their own username and password. Please note that credentials cannot be shared within an office. Each user will need their own unique login.
What product(s) can be quoted and serviced in PIP?
PIP is currently used for all HOMES policies in every state where HOMES is available, as well as for manufactured housing accounts in certain states. Manufactured housing accounts in all states will be migrated to PIP over time. We will notify you when that transition happens for your state of residence.
After your state transitions manufactured housing accounts from the legacy portal to PIP, new accounts can be quoted and serviced in PIP. All your existing manufactured housing accounts will remain in the legacy portal until renewal, at which time they will be moved over to PIP automatically. You will need to use the legacy portal to service any manufactured housing policy originally quoted and bound in the legacy portal until the policy renews. A renewal will be generated on PIP 60 days before the renewal date.
Troubleshooting
What should I do if I encounter a bug or system issue?
We’re actively optimizing PIP and rely on agent feedback. If you run into an issue, please report it to brokerageops@asperains.com so it can be reviewed and resolved promptly. Your input helps us make PIP better for everyone.
